All Systems Operational

Web Application Operational
CRM Operational
Transaction Warehouse Operational
Alerts & Case management Operational
API Operational
API functionality Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Nov 10, 2026

Resolved - This incident has been resolved. Starting at 14:33 UTC on November 10, customers in our EU environment experienced slow responses and request timeouts in the API and in the web application, caused by high load on a shared database. The load has been reduced and response times in the EU environment are back to normal. Our US environment was not affected.

Some API requests that timed out may still have been processed. We are reviewing requests made during this window and will contact affected customers directly if any action is needed. We apologize for the disruption.

Nov 10, 15:35 UTC
Identified - Since 14:33 UTC on November 10, customers in our EU environment may be experiencing slow responses and request timeouts, in the API and in the web application. Creating and updating clients, transactions and sessions through the API is affected, and some pages in the web application may load slowly or fail to load.

We have identified the cause as high load on a shared database in the EU environment, and we are applying mitigations to reduce it. Our US environment is not affected.

Some API requests that timed out may still have been processed. We are reviewing requests made during this window and will contact affected customers directly if any action is needed. We will post another update as soon as we have confirmed recovery.

Nov 10, 15:25 UTC

Nov 9, 2026

No incidents reported.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

Resolved - Between 20:48 and 21:06 UTC on November 5, some customers in our US and EU regions saw errors when viewing, creating or updating alerts, in the web application and through the API. The cause was an incompatibility in a release deployed at 20:46 UTC. The issue has been mitigated and error rates are back to normal. We are reviewing alerts created during this window to make sure they were fully processed, and will contact affected customers directly if any action is needed.
Nov 5, 21:10 UTC

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

Completed - The scheduled maintenance has been completed.
Nov 1, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 1, 10:00 UTC
Scheduled - We will be performing scheduled maintenance on the Corsa EU environment. Some services may be briefly unavailable during this window.
Oct 26, 22:28 UTC

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.